Satisfaction guaranteed
Tall Model Ships guarantees your every satisfaction with our models.  We are so confident that you will love our models that if you are unsatisfied, we will refund 100% of the cost of the model.

Easy returns and refunds
In the unlikely event that your model arrives damaged or you are unsatisfied with your model, please contact us immediately. In case of damage, we will ship another model to you free of charge and pay to have the damaged model returned to us.  You have 5 days after receiving the model to notify us of any issues. For further explaination and details, please view our Refund Policy.

Talk to our in-house model-ship specialists
Tall Model Ships provides the added comfort level of being able to talk to a live model-ship specialist to assist you with your purchase.  contact us anytime for answers to all of your model-ship questions. 

Secure shopping
Our state-of-the-art encryption technology ensures that shopping at Tall Model Ships is completely secure.  In fact, we offer an iron-clad Safe Shopping Guarantee, which ensures that you pay nothing if unauthorized charges are made to your credit card without your knowledge as a result of shopping at Tall Model Ships.

Questions?
If you have any questions or concerns about purchasing a model from Tall Model Ships, please call us at 1-310-204-4123 and we'll be happy to assist you.